Introduction
SOLAYF Community is not responsible for content posted by members. You are responsible for protecting your confidential information. We do not store or publish your confidential information in any unauthorized manner.
Information Collection & Use
We collect different types of data to provide and improve our services. We may use your data to contact you about updates, feedback, or service-related notices; you can opt out at any time by contacting us.
Types of Data We Collect
Data we collect may include personal data, usage data, and information gathered via cookies and similar technologies.
Personal Data
- Email address.
- Internet Protocol (IP) address.
- Identifiers linked to your accounts required for integrations with our services (where applicable).
Usage Data
We may collect general usage information such as browser type and version, pages visited, date and time of visit, and time spent. Usage statistics may be stored by third-party providers (e.g., Google Analytics).
Tracking & Similar Technologies
- We use cookies, tags, pixels, and scripts for measurement and improvement.
- You may disable certain tracking via browser settings or opt-out add-ons.
Purposes of Processing
- Provide, maintain, and improve the service.
- Notify you about changes to the service.
- Enable interactive features when you choose to use them.
- Provide customer support.
- Gather analytics and valuable information to improve the service.
- Monitor misuse, detect issues, and remediate problems.
- Send news and general offers related to our services (with the ability to opt out).
Legal Bases (GDPR)
- Performance of a contract or steps prior to entering into a contract.
- Your explicit consent where required.
- Our legitimate interests, balanced against your fundamental rights and freedoms.
- Compliance with legal obligations.
- Processing payments where applicable.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, or to comply with law, resolve disputes, and enforce our agreements.
Data Transfers
Your data may be transferred and processed outside your region where data-protection laws may differ. We take reasonable steps to ensure it is handled securely and in accordance with this policy, and transfers occur only under appropriate safeguards.
Legal Disclosures
We may disclose your data in good faith where necessary to comply with legal obligations, protect SOLAYF’s rights and property, prevent unlawful acts, safeguard user safety, or defend against legal liability.
Data Security
We use commercially acceptable means to protect your data, but no method of transmission or electronic storage is 100% secure. We strive to protect your personal data without guaranteeing absolute security.
Your Rights in the EEA
- Right to access, update, or delete your personal data.
- Right to rectify inaccurate information.
- Right to object to processing.
- Right to restrict processing.
- Right to data portability in a commonly used, machine-readable format.
- Right to withdraw consent at any time where processing relies on it.
- We may request identity verification before responding. You may lodge a complaint with your local Data Protection Authority.
Service Providers
- We may engage third-party companies/individuals to facilitate the service, provide it on our behalf, or analyze its use.
- They are granted access to personal data only to perform their tasks and are bound by confidentiality and limited-use obligations.
Analytics
We use Google Analytics for web analytics. You can opt out via the Google Analytics opt-out browser add-on. For more information see: https://policies.google.com/privacy
Advertising
We may use Google AdSense/DoubleClick to display ads. They use cookies to serve interest-based ads. You can manage preferences at: http://www.google.com/ads/preferences/
Payments
We may offer paid products/services via third-party payment processors. We do not store your card details; processing is handled directly by the processor under its privacy policy and PCI-DSS standards.
Links to Other Sites
Our service may contain links to sites we do not operate. We recommend reviewing the privacy policy of every site you visit. We are not responsible for third-party content or practices.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn that data was collected without parental consent, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will publish the updated version on this page with the “Last updated” date. Your continued use constitutes acceptance of the changes.
Contact Us
For privacy inquiries and requests: contact@solayf.com — For security reports: security@solayf.com — For general inquiries: hello@solayf.com.
General Note
All terms and policies may be modified at any time and apply to everyone.